Работа в России, вакансия - Junior Customer Support Specialist (Casino) • Минск - id373

Focused on the Indian market, we are a global iGaming (Online Casino / Betting) company looking for a dedicated Customer Support Specialist.
Are you someone who thrives on delivering top-notch service? Ready to drive in?

You' ll be doing:

• Responding to player queries pronto, whether it' s through live chat or email.
• Building trust and satisfaction by handling interactions with professionalism.
• Keeping an eye on what our players are saying and suggesting ways we can make things even better.
• Making sure different teams are on the same page so we can tackle issues efficiently.
• Being the champion of positive player experiences and overall happiness.

What we need from you:

• Fluent in English (C1) and Russian as your native language.
• Killer communication skills - you know how to talk the talk and write like a pro.
• Sharp problem-solving abilities to tackle any challenge head-on.
• Excited to learn and grow in a fast-paced environment.

What' s in it for you:

• Competitive salary
• Enjoy a flexible 2/2 shift pattern with 70-80% day shifts and 20-30% night shifts.
• Embrace the perks of working remotely full-time.

Sounds like your kind of gig? We' d love to hear from you! Send over your resume along with a cover letter telling us why you' re the perfect fit for the role. The cover letter is your chance to shine and show us your passion for the position.

Quick note: We appreciate all applications, but we' ll only reach out to candidates who tick all our boxes. Let' s make magic happen together!