Работа в России, вакансия - Call Center Operator • Ташкент - id231

Job responsibilities：

1. Receive customers' inquiries, suggestions, complaints, rescues and other business feedback from incoming calls \ online .
2. Establish good relationship with customers through quality service, provide customers with reasonable solutions to improve service quality and satisfaction
3. Pay attention to customer needs, complaints, suggestions, timely feedback to the relevant departments, to ensure that the customer feedback information is recorded accurately
4. Real-time attention to recording quality control as well as satisfaction, complete the work summary
5. Master business knowledge and customer service communication skills, improve service level and customer satisfaction.

Requirement：

1. College degree or above, customer service and related work experience is preferred
2. Strong sense of responsibility, strong resistance to pressure, strong adaptability, able to independently deal with urgent problems
3. Strong learning ability and communication skills
4. Good professionalism, strong organisation and discipline.