Jobs, fresher vacancy - Benefits Product Manager • UK

Company: Visa

UK

Job DescriptionThe European Consumer Solutions team is responsible for managing and optimizing Visa’s core products consisting of Credit, Debit and Prepaid solutions. The team also manages new capabilities aim at modernizing and transforming credential lifecycle and proposition management, which helps Visa issuers create differentiated core card propositions and stay relevant to evolving consumer needs in Europe. This team works closely with global and market-based Product teams to develop the right products and value propositions for a range of priority customer segments defined by the business across the region. The team’s objectives are aligned closely to the Visa 2030 strategy and the European regional scorecard (including revenue and profitability outcomes), and the team requires individuals who bring a solutions-centric mindset with a strong focus on consumer insights, market-driven data, and best-in-class UX as we architect new solutions and Customer Value Propositions for EU clients and partners. ResponsibilitiesThe Benefits and Engagement Platform team is a new team in the European Consumer Solutions team that consolidates the management of our benefits program and partners with the management and delivery of our benefits engagement platform (MyVisa). Responsibilities of the Benefits Product Manager include, but are not limited to:Develop a holistic benefit strategy, particularly related to lifestyle benefits (e.g. concierge, luxury retail, etc.), and execute a GTM approach with a strong focus on driving scale, growing revenue/ROI, and deepening benefits engagement/utilisation Act as an owner of a suite of lifestyle benefits, ensuring efficient and effective GTM delivery – from sales enablement to client onboarding to ensuring timely access and information to end consumersDrive KPIs around benefit utilisation/activation, revenue and margin optimisation, etc. Partner across European Consumer Solutions (especially Consumer Segments and Proposition team), market teams, and Sourcing to align overall benefits strategy with ongoing execution requirements, including sourcing, onboarding, and ongoing management/renewals of benefits providers, plus platform specifications and featuresSupport day-to-day management of benefits providers (operations, complaints resolution, etc.), alongside GPM, and optimise overall revenue and costsWork closely with Global Consumer Solution team to support/align to global strategic initiatives around sourcing and scaling benefits Collaborate with Global Products and Client Services teams to drive simplification in client onboarding and implementation, as requiredSupport go-to-market plans, create sales collaterals, support issuer sales/solutioning conversations, and working with benefits providers to drive adoption of digital capabilities Monitor, track and provide regular reporting on key performance indicators across including gross/net revenue targets, budget, benefits usages, other product metricsSupport key priorities and initiatives from both Global and European leadership as requiredAs requirements of this role evolve, adapt to growing needs of the team and broader products organisationThis is a hybrid position and expectation of days in office will be confirmed by your hiring manager.