Vacancy
City

Vacancy • Customer Service Advisor - Dorking

New,
2025-04-03 2025-04-03
Jobs • Dorking
£ 25741.73 per annum
Company: UNUM
Location:
Surrey
Job Posting End Date: April 10Who are we?We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive.The roleWhat will you be doing?Customer Service AdvisorBasingstokeHybrid2 days per week in officeSalary: £23,800What will you bring?We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & families.The Customer Service Advisors are the face of our business, to be successful in position you will:- Be proactive, curious and a confident communicator- Have an excellent telephone manner, providing great customer service- Speak to sales teams, brokers, clients, claimants, or medical providers- Have good attention to detail and work in a varied and fast-paced environment- Provide policy, quote or renewal information- Work alone and autonomously, as well as collaboratively in a team- Be able to use IT internal systems on a day-day basis- Experience in Microsoft Office applications is advantageousThe successful Customer Service Advisors can expect:- Full training- Generous Bonus- Pension scheme- Life, medical and income Insurance- Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion- 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)- Salary sacrifice electric car scheme with free on site electric chargers.Previous successful applicants have been from backgrounds in: retail, leisure, hospitality, customer services or administration.#LI-AM1Why join us?At Unum, we've created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.We've built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk .Company:Unum UKUnum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Updated: 04 April 2025


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