Jobs, fresher vacancy - Customer Service Advisor • Belper

Company: Talk Staff

Belper

Are you a natural problem solver with a passion for delivering exceptional customer service? Our client is hiring a Customer Service Advisor to join a successful and growing company in Belper, offering fantastic benefits and career progression opportunities.To be considered for the role, you’ll require the following essentials: Customer Service Experience – Proven ability to provide excellent serviceStrong Communication – A professional telephone manner & written skillsTech-Savvy – Familiarity with Microsoft applications & web-based platformsCall Centre Experience (Desirable) – Not essential but a bonus!Resilient & Calm – Able to handle customer queries with reassurance & confidence Within this position, you’ll also be: Customer Contact – Engage with customers via phone, email, SMS, live chat & WhatsAppProblem Solving – Understand customer situations and provide effective solutionsService Excellence – Deliver a high-quality customer experience with professionalismCRM Management – Ensure all queries are handled promptly & accurately within SLAsProcess Optimisation – Identify opportunities to streamline operations & improve efficiency What’s on offer Competitive Salary – £25,528 per annum + bonus & overtime opportunitiesVarious shifts 8am-6pm and some weekendsCareer Development – Structured training and development programmesWork-Life Balance – 25 days holiday plus bank holidaysWellbeing Programme – Supporting your health & wellbeingModern Workplace – Work with innovative technology in a professional environment Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.Talk Staff Recruitment act as an Recruitment Business in relation to this vacancy.See our website for more details and jobs available -