Jobs, fresher vacancy - Bosch Digital (Information Technology) Graduate • Buckinghamshire

Company: Bosch Group

Buckinghamshire

Job DescriptionAs part of the Bosch Graduate scheme, we are looking to support the growth of the individual into a rounded IT professional whilst contributing towards the success of the team in supporting digitalization at Bosch.During the course of the program, we will help the candidate develop skills in the following areas:1st and 2nd level IT support: Evaluate support requests and tickets, solve requests, using standard incident management tools and processes.Support for IT device management processes: Installation, deployment, repair, replacement and return of mobiles and laptops.Involvement of IT product rollouts – eg :New software and hardwareContribute to internal business projects e.g. mergers and integrations of new businesses, location/office move.Provide local infrastructure hands-on support.Provision of local IT Services to the businessBuild trustful partnership with customers, peers and management, developing a consulting mindset to understand customers needs and to convert them into clear IT requirements and solutionsCreate IT solutions involving the use of existing techniques or toolsWorking with the IT management team to develop and implement new IT services that support the digitalization of the business.Contribute to process improvement and drive efficiency gains within the IT department to improve commercial performanceGain and understanding of, and contribute towards, the commercial performance of the IT department within Bosch.