Rough Sleeping Hub Support Worker Portsmouth Homelessness 3 Months 37 Hours £15.64 LTD / £13.33 PAYE (inc hol) A local authority in Hampshire are recruiting for a Homeless Support Worker to join their Rough Sleeping Hub to provide essential support to homeless adults facing complex challenges. THE ROLE Supporting the smooth and safe running of the Rough Sleeping Hub (RSH) in Portsmouth, ensuring a welcoming and secure environment for service users.Manage client entry and exit, maintaining safe staff-to-client ratiosHandle face-to-face, telephone, and email enquiriesMaintain daily facilities, including laundry, breakfast delivery, needle exchange, donations & light cleaningSupport clients through case management and tailored support plansFacilitate drop-in sessions and engage in multi-agency workingRespond to referrals and self-presenting service usersMaintain accurate client records and performance monitoring data THE CANDIDATE We are looking for candidates with previous experience in a similar role, supporting vulnerable adults, ideally within homelessness services.Experience working with rough sleepers or those with complex needsStrong risk assessment and safeguarding awarenessAbility to build positive relationships with service users and partner agenciesConfident in managing a caseload and delivering one-to-one supportCompetent in IT systems and case recording THE CONTRACT40 Hours per weekShift-based work covering early (08:00-16:30) and late (14:00-22:30) shiftsEvery other weekend on shift3-month contract with potential for temp-to-perm£15.64 per hour LTD company rate / £13.33 per hour PAYE (inclusive of holiday pay) HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Updated: 04 April 2025
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