Jobs, fresher vacancy - Cloakroom Attendant, The Savoy Hotel • UK

Company: FAIRMONT

UK

Job DescriptionJob Title: Cloakroom Attendant Department: Housekeeping Inspired and Supported by: Executive Housekeeper Salary: £30,570 per annum / £14.70 per hour (including service charge) Your purpose will be: Responsible for the Hotel’s Cloakrooms from both ongoing service and cleanliness You will be accountable for: Requires good communication skills, both verbal and written. To show utmost courtesy to all guests and help where ever the need arises To give guests directions as and when needed To tag all bags and coats properly and hand over to the guest the corresponding number To keep all bags out of sight and secure To return any items to guest only when corresponding ticket is handed in By end of shift all Lost and Found articles to be handed over to Security If any ticket loss occurs to make sure with help of Security, the matter is solved to full satisfaction of guest If and when needed to arrange with Valet to supply customer with jacket and tie to comply with dress code Act as Ambassador for hotel, interacting with all guests and patrons in a positive and engaging manner at every opportunity. To keep all wet areas (urinals, toilets, washbasins floor) spotlessly clean at all times To ensure constant supply of clean hand towels and other as required To monitor and replace all paper requirements in a timely manner To leave on display and refill agreed guest supplies To maintain stock of additional items to be available upon request To provide if and when needed shoe shine service To hand out towels to patrons and assist in other reasonable hygiene needs (eg turning on taps) as required. To cooperate fully with all other operating departments in the hotel.