Jobs in London - Part Time Night Auditor Front Office • London

Company: IBIS

London

Job DescriptionOverview: Join our team as a Part Time Night Auditor where you will play a crucial role in ensuring a seamless guest experience during their stay. As a Night Auditor, you will be responsible for overseeing the nightly operations of our hotel, providing exceptional service, and maintaining accurate records. This position offers an exciting opportunity to be part of the hospitality industry and work in a dynamic environment. This position is for 2 to 3 nights a week, Hourly rate: £13.69/hourWhat you'll do...Conduct the nightly audit process to reconcile all daily transactions and prepare reports for managementWelcome guests upon arrival during late hours and assist with check-in/check-out proceduresRespond to guest inquiries, requests, and concerns promptly and professionallyHandle payment transactions, credit card processingEnsure accuracy in guest billing and resolve any discrepanciesCollaborate with various departments to address guest needs and ensure satisfactionMonitor and report any suspicious activitiesMaintain cleanliness and organization at the front desk areaPerform any additional tasks as required during the night shift