Jobs in London - Regional Administrator • West London

Company: BHUK Bright Horizons Family Solutions Limited UK

West London

Nursery: Bright Horizons Goldhawk Road Day Nursery and Preschool, W12 9NXSalary: Starting from £27,781.08 per annum (dependent on qualification/s and experience)Location: Shepherd's Bush, Greater London, W12 9NXWe are looking for a Full Time Regional Administrator to join our Bright Horizons Goldhawk Road Day Nursery and Preschool.You will be responsible for supporting a number of lovely nurseries with their administration duties across various settings such as Westminster, Holland Park, Hyde Park, Regents park- so travel to various sites is a requirement.What we can offer youOur benefits include, but are not limited to;Above industry standard salary, with annual salary reviewsDiscounted childcare of 40% for first child (T&C Apply)Up to 33 days holiday per year, with the option to buy additional daysSmart Health access, including 24/7 access to Virtual GP appointments, fitness programmes and mental health supportFinancial support through early access to wages, low interest debt consolidation loans and a wide variety of discounts across high street brands, travel, utilities and days outDevelopment programme access for every stage of your career, tailored to your individual journey, with opportunities across our network of nurseriesAccess to our Future Leaders programme, preparing you to step into a Room Leader positionEmployee Appreciation throughout the year including our annual Awards of Excellence gala’sWhat you’ll be doingLead parent outreach initiatives to increase nursery utilisation and memberships.Support the manager with new nursery places, extra sessions, and booking changes.Assist parents with financial queries and offer solutions.Manage backup care bookings and enquiries.Ensure Redfish system is up to date and accurate.Coordinate monthly invoice runs and encourage use of the parent portal.Collect monthly invoice debt and manage payment plans.Administer funding and headcount tasks with the funding team.Support the Nursery Manager with administrative tasks and client reports.Attend local authority NEG training sessions.What we’re looking forProven track record in delivering outstanding customer service.Ability to resolve customer issues and make independent decisions.Strong organisational skills and ability to work in a fast-paced environment.Proficient in Word, Excel, PowerPoint, and data entry.Experience in an Early Years administrative role.NVQ in Business Administration or equivalent (Desirable)Bright Horizons are committed to creating inclusive environments where everyone has a sense of belonging and has the opportunity to contribute and thrive in meaningful and impactful ways. We are an inclusive employer and welcome people from all backgrounds to apply. We will consider reasonable adjustments required by applicants. Please note, due to our sector all roles are subject to an Enhanced DBS.We look forward to receiving your application!If you experience any problems, please email europe.recruitment@brighthorizons.com and we will be happy to help.