Jobs, fresher vacancy - Control Room Engineer • UK

Company: Ashley James Group

UK

Job Description Role: Control Room Engineer Type: Permanent – Shift Pattern Location: Corsham Salary: Negotiable + Generous Company Benefits Shift Pattern: 12-hour shifts (0700-1900/1900-0700) with appropriate breaks Following a 4-4-6 shift pattern. 4 nights, 4 off, 6 on (3 days and 3 nights), 4 off, 4 days, 6 off. The Company The Client Side Control Room Shift Engineer will be, reporting to the Control Room Engineering Supervisor whilst also working with the Campus Technical Facilities Managers and Business Service Desk team on a day-to-day basis The principal purpose of this role is to operate Business’s Command and Control Room in ensuring The engineering systems availability, reliability and overall efficiency in support of continuous 24 x 7 x 365 operations to our customers. The Control Room Engineer will be responsible for ensuring that, in the event that engineering system parameters are not met, incident management procedures are correctly implemented. These include but are not limited to; evaluating the event severity, risk and impact, co-ordinating With Service Desk team, operate team and supplier partners in responding, containing and and/or resolving issues arising within defined service level timeframes. The Role Duties include, but not limited to: Supporting Business’s commitment to and compliance of Health, Safety and Environmental standards at all times Ensuring the engineering systems are proactively monitored via the Building Management and Electrical Management systems (BMS / EMS) 24 x 7 x 365 Conducting engineering-based assessments on BMS / EMS based alerts, evaluating operational and customer service risk, reporting validated alarms in accordance with Business Incident Management (IM) procedures Reporting issues pertaining to engineering systems availability and /or design efficiency, assessing technical Design and O&M information and associated schematic drawings. Support Preferred Maintenance Contractor (PMC) with first line incident response, containment and resolution, providing technical support and assistance to operational staff in the progression and closure of incidents. Operate, monitor and report engineering services activity through Businesss CAFM and Service Desk systems Produce and distribute service performance reports on Business’s Technical third-party suppliers In accordance with agreed service levels Key tasks and responsibilities include but are not limited to: Co-ordinating / collaborating with Business colleagues and supplier partners ensuring we maintain a customer first approach to the delivery of facility services at all times Having a clear understanding of Business Data Centre engineering systems, mechanical and electrical,fire and public health design standards and engineering systems operation and maintain comprehensive technical records at all times Act as first response for Business on incidents, coordinating technical response from maintenance contractor and liaise directly with service desk, Technical Operations team and Business SLT. Having / supporting a clear understanding of both technical standards and emergency engineering procedures in support of task management and subsequent delivery, maintaining comprehensive up to dates records at all times Ensuring technical incident evaluation scripts are accurate, events are validated and where applicable reported in accordance with Business IM procedures whilst maintaining a comprehensiverecord of service level agreements at all times. Maintaining and utilising the Control Room playbook and associated documentation Supporting Business’s Technical Innovation Hub, using analytical data to support operational improvements Developing and updating Businesss Wiki to provide a platform for information sharing on all campuses. Operating and maintaining Business’s CAFM system, ensuring that planned, corrective and reactive tasks are responded to and delivered in accordance with customer SLAs and Business KPIs Reviewing planned maintenance records, ensuring that maintenance has been complete, to the correct standards and that all associated paperwork is in place. Producing reports on operational availability, efficiency, reliability and overall service delivery in accordance with contracted services The Candidate A recognised level 3 or above trade qualification in a Mechanical Engineering, Electrical Engineering or Building Services. Member of a professional engineering institution (CIBSE, IMechE, IET) 2+ years’ experience in critical building engineering services Demonstratable extensive experience of working with BMS and EMS systems Demonstratable extensive experience of working with CAFM systems Attention to detail and a passion for excellence. To work closely with the engineering & operational teams providing technical support to deliver the projects to plan. Demonstratable understanding of technical O&Ms, drawings and description of operations Ability to work well under pressure. Self-motivated, confident and capable to work as an individual but also a strong team player. Effective communications skills; Including the ability to define, explain and present issues and requirements in a technical manner Organise and structure information so that it is accessible, intelligible and up to date. Confident of own knowledge/ability Ability to work in confidence, as required, to meet commercially sensitive and secure business standards. Thorough and analytical approach to work and ability to finish a job. The ideal candidate should be able to provide evidence of these traits whether that be in the form of qualifications or by proof of experiential learning. If you think you may be interested in this role, please contact Helen Ross, or send your details to helen@ashleyjamesgroup.com