Vacancy
City

Vacancy • Service Administrator - Westerham

New,
2024-11-21 2024-11-21
Jobs • Westerham
£ 26746.54 per annum
Company: Zoom Recruitment Services Ltd
Location:
Kent
SERVICE ADMINISTRATOR -£26,000 pa, 35 hour week, 9am to 5pm, Mon - FridayZoom are recruiting for a Service Administrator to join our client a leading national service provider in the UK, covering England, Scotland, and Wales. Your role will be to assist and to ensure the smooth running of the service department. Duties & Responsibilities: Dealing with all aspects connected with Service / Service-Tracker system including trouble shooting, training, updating, importing reports, emailing reports, amending details if forms overwritten, checking all reports for recommendations & problemsReport any service problems to relevant Service ManagerAnswering service lineAssisting with any administration requirements for Service Managers, including proofing of their emails and reportsSupport, and try to rectify technician queries, access requests/problemsIntermediary between management and techniciansRAMS (Risk Assessments & Method Statements)Scheduling Routine dates when requiredChecking if call-outs have been completedLogging job-work orders onto system Proof reading when requiredSetting up new contracts, cancelling contracts, amending contracts having obtained management permissionAddress / Assist with setting up and solving problems with technicians mobile phonesExplain what contract entails when technicians enquireArranging technicians parkingChecking jobs to see if they should be completed; chasing technician(s) to complete/follow-up if scheduled dates are not being metCheck and report on technicians state of serviceRegular report emailing to certain clientsBlock treatment admin sending out letters, organising technicians, typing/sending out reportSet up, maintain and troubleshoot client portals ensuring access permits are up to date.Assist in organising holiday cover for technicians Benefits: Company PensionFree On-site Parking Please note; due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures
Updated: 22 November 2024


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