Jobs, fresher vacancy - Centre Manager • UK

Company: One Avenue Group

UK

We at One Avenue are hospitality-led Business Centre Operators looking for a personable and driven individual who is keen to develop their business management skillsets in our Centre Manager role.Whilst reporting to the Operations Director, the key responsibilities of a Centre Manager will include, but are not limited to: Client Services Management: Conduct regular client service reviews and ensure that high service levels are being maintained. Address client complaints. Conduct pre-move-in and pre-move-out meetings with clients, managing associated tasks and inventories. Financial Management: Take responsibility for revenue, budgeting, and full reviews of profit and loss (P&L) statements of the centre. Oversee and manage pre-billing checks, dilapidations, and deposit returns. Manage billing, debt chancing and other financials with clients. Operational Efficiency: Assess resources within the centre and ensure operational efficiencies. Conduct audits across Health and Safety, Fire, and other Risk Assessments. Review and enhance all internal operational processes. Continually assess the centre and make recommendations for improvements. Contract Management: Learn and understand the terms and conditions of client contracts. Raise basic licence agreements and service agreements on our client management system requests. RequirementsServiced Office industry experience is not required for this role! One Avenue is seeking applications where the candidate can demonstrate at least 5 years’ operational experience within any client-facing industry. We welcome applicants with transferrable experience in other industries, and will provide support and guidance for all aspects of the role. In addition, the following experience would also be favourable: Proficient in H&S regulations and Facilities Management Experience of managing budgets and P&L Proficient use of Microsoft Office Word, Excel & PowerPoint Our ideal candidate for this role would possess the following key attributes: Possess an exceptional eye for detail and are committed to maintaining our high standards Strive for perfection in every task Leads by example and carries out responsibilities with a hands-on approach Willing and ‘can-do’ attitude Motivational and energetic leadership style with the ability to accurately assess others’ needs and respond accordingly Exceptional written and verbal communication skills, adaptable according to recipient and situation Extremely organised and able to stay in control under pressure Ability to prioritise and organise workload and remain composed as and when demands may change Sufficient self-drive to achieve one’s potential with the ability to work through obstacles with grit, determination and ownership A desire to build a career in a space where continual growth and learning is required Ability to accept and implement constructive feedback with positivity Candidates must excel in a fast-paced operational environment, adapting quickly to changing demands. The role requires multitasking and flexibility, as no day is the same. Those comfortable with unpredictability and dynamic priorities will thrive.BenefitsJoining our team as a Centre Manager isn't just about fulfilling a role; it's embarking on a career journey filled with growth and opportunity. This position offers a unique pathway to develop crucial business skills that are essential for career success in operations and business generally.As you immerse yourself in the responsibilities of this role, you will develop your skills and abilities in: Operational Excellence Facilities Management Team Leadership Human Resource Management Effective Client Relationship Management Financial Acumen Contract Administration Communication and Reporting This role offers opportunities for career progression based on performance.Initial annual starting salary of £40 - £45k 20% annual bonus based on site and company performance 33 days annual leave (inc. of all bank holidays) Fully paid training opportunities Social events Supportive team-oriented culture across organisation